We know that mistakes may happen, so we got you covered in the unlikely case that you are not satisfied with your purchase.

  1. We will alter it to fit
  2. Re-Make the garment

Unfortunately, we can’t offer a Full Refund for your made to measure products. Due to the fact that every product is 100% individually custom-tailored and handcrafted just for each customer, we can’t refund the total amount of the order in any case.

Jy kan enige van ons 100+ kleure op ons kleurkaart kies. Kyk na al ons kleure

Slegs ons “Pre-Made” kan nie in ander kleure bestel word nie.

Ons verkies dat elke klient met hulle 1ste bestelling hulle mates vir ons kan stuur.  As die mates reg is dan behoort alles 100% te pas.  As jy die verkeerde grootte bestel en dit pas nie dan is jy welkom om die klere vir ons te stuur en ons sal die nodige verstellings maak.  Daar is nie koste aan verbonde nie tensy die klient groot veranderings wil maak, soos bv ander tipe moue ens.

 

Alles word op bestelling gemaak en vervaardiging neem 5 tot 21 werksdae.

The Courier Guy – Deur tot deur aflewering (2 tot 5 werksdae) R120

Pep Paxi – ‘Counter to Counter’ (7 tot 10 werksdae of 2 weke) R60

Postnet – ‘Counter to Counter’ R100

Compare your measurements according to our size chart.

Vervaardiging neem 5 tot 21 werksdae.  Aflewering hang ook af van watter ‘courier’ jy kies.

As jy The Courier Guy kies sal jy jou pakkie binne 10 tot 25 werksdae ontvang.

As jy Pep Paxi kies dan is dit 15 tot 35 werskdae.

 

Ons probeer altyd ons beste om bestellings binne 3 weke te stuur.

We use stretch fabric that is all stretchable.  We have the following fabrics to choose from:

-200g Viscose Spandex (Lycra)

-Bon-Bon Spandex

-DTY Brush Knitted Fabric

-Plain and Printed Power Mesh

-Stetch Lace Colours

-Melange Knitted Fabrics

-Jersey Knitted Fabrics

Custom-made clothing worth the wait! Our manufacturing process takes 5 to 21 working days, but we strive to deliver before 15 working days. Get ready for a personalized wardrobe that’s tailored just for you!”

Located in Vryheid Natal, our factory ensures the perfect fit by making garments according to your size. We offer nationwide delivery options, including door-to-door delivery, Postnet, and Pep Paxi. Experience convenient and reliable shipping for your custom-made clothing!

We cater to all sizes, including big and tall, as we custom-make our clothing according to YOUR measurements. Whether you have specific body shapes or unique measurements, we welcome you to experience our personalized service. Find the perfect fit and style that celebrates your individuality!

Yes, we ship nationwide. We offer door-to-door delivery, as well as shipping options through Postnet and Pep Paxi. Regardless of your location within South Africa, we ensure that your order will be delivered to you.

Absolutely! We offer a wide range of fabric options for you to choose from, including viscose spandex, bon-bon, dty knit, and more. You can also select the colour of your choice from our extensive colour chart. We believe in giving you the freedom to create a garment that reflects your personal style and preferences.

At J&S Creations, we want you to be completely satisfied with your purchase. If for any reason you are not happy with your custom-made garment, please contact us within 7 days of receiving it. We will be happy to assist you with any alterations or exchanges to ensure the perfect fit. Please note that returned items must be in their original condition and unworn.

Yes, we understand that sometimes you may need your custom-made garment urgently. We offer rush order services for an additional fee. Please contact us directly to discuss your specific requirements and we will do our best to accommodate your request.

Yes, we have a comprehensive size chart and measurement guide available. You can find it under our “Ordering Guides” section on our website. It will provide you with detailed instructions on how to accurately measure yourself and determine the correct size for your custom-made garment. If you have any questions or need further assistance, our team is here to help.

We are here to assist you! You can reach our customer support team via WhatsApp at 064 505 6891 or you can email us at info@jscreations.co.za. We are dedicated to providing excellent service and prompt assistance to all our customers. Don’t hesitate to reach out to us with any questions or concerns you may have. We’re ready to help you!

Absolutely! We understand that everyone has unique preferences and requirements. You can request alterations or modifications to your order to ensure it meets your specific needs. Whether it’s adjusting the length, adding or removing details, or customizing the fit, our skilled seamstresses are here to make it happen. Simply contact our customer support team with your request, and we’ll work closely with you to create the perfect garment. Your satisfaction is our top priority!

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